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Shipping Information

FREE DELIVERY for Orders Over £30

Standard 2-4 Days | Free over £30 (or £3.99)
1-2 Days | £1.99 (minimum order £30)
Next Working Day
Next Day Mon-Fri | £8.99 
(order before 1pm)
Urgent (Mainland)
Next Day before 12 Mon-Sat | £12.99 
(order before 1pm)
4-8 Days | Free over £99 (or £9.99)

Please allow extra shipping time if you live in a remote location or island. Weather conditions, strikes, COVID, and busy holiday periods may impact delivery times.

If your shipping address is not in the UK, Northern Ireland, Channel Islands or Gibraltar, you usually have to pay customs duties, fees and taxes on import.

To return products, please view our 90 Day Satisfaction Guarantee.

For Europe, please use our France or Ireland sites. 

If you are in Australia or Canada, please visit our non-transactional Pai Canada or Pai Australia sites which link through to retail partners who deliver without import and customs charges.

For Asia, please visit your local Sephora site for delivery without import and customs charges.

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