Shipping Information

FREE DELIVERY for Orders Over £30

Delivery Details
Standard 2-4 Days
Royal Mail Tracked 48 | Free over £30 (or £3.99)
Priority 1-2 Days
Royal Mail Tracked 24 | £1.99 (orders over £30)
Next Working Day (Mon-Fri)
DPD Next Day | £8.99 (order before 12:30pm)

Please allow extra shipping time if you live in a remote location or island. Weather conditions, strikes, COVID, and busy holiday periods may impact delivery times.

If your shipping address is not in the UK, Northern Ireland, Channel Islands or Gibraltar, you usually have to pay customs duties, fees and taxes on import.

To return products, please view our 90 Day Satisfaction Guarantee.

For Europe, please use our France or Ireland sites. 

If you are in Australia or Canada, please visit our non-transactional Pai Canada or Pai Australia sites which link through to retail partners who deliver without import and customs charges.

For Asia, please visit your local Sephora site for delivery without import and customs charges.




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Personalise Your Routine!

Personalise Your Routine!

Concentrated actives that are kind to skin with no compromise on performance. Blend with your Pai moisturiser or serum, oil, SPF, body cream....you decide!

Concentrated actives that are kind to skin with no compromise on performance. Blend with your Pai moisturiser or serum, oil, SPF, body cream....you decide!

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